RELATIONSHIPS & PARTNERSHIPS

How we work

Integrity, Service Excellence and Partnership

We believe in value-based, meaningful and sustainable relationships with all that we engage with. All our engagements are founded on respectful Fair Dealing and the highest levels of Integrity, based on honesty, diligence and responsibility. We discover, value and cater for the interests of all our stakeholders. We actively seek mutual benefit in all our engagements. 

We believe in contributing to a healthier and sustainable world, with concern for origins, quality and ethics of food. We are passionate about our continent and its future and strive for its advancement. We are passionate about the Earth and its wellbeing. We are committed to working with safe and healthy food only.

HOW WE CHOOSE PARTNERS

Our Criteria

Our reputation and service standards mean a lot to us.  We place huge emphasis on whether our supply partners can fulfil our standards and our clients' needs in all respects.  Anybody wanting to partner with us is subjected to rigorous due diligence.

We only engage with supply partners who pass our 10 Cs Test. 

Consistency

Ability to provide and maintain Quality ​

Capacity

Ability to fulfil and manage orders

Communication​

Abilities to share information

Competency

Guarantee of customer satisfaction

Cost

Prices and Value for Money

Cash

Assurance of cashflow and liquidity

Conscience

Environmental, Labour and Social Practices

Control

Sound Supply Chain Processes

Commitment

Assurance of standards and reliability

Culture

Values and Alignment

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